J&B Software Partners with Symco Group and BANK UP for Business and Disaster Recovery Services
http://www.remittancedirectory.com/
April 11, 2006
Suwanee, Georgia – April 11, 2006. J&B Software, Inc., a premier provider of enterprise-wide transaction and payment system solutions and integration services for multi-channel processors, has developed a preferred vendor relationship with Symco Group and BANK UP Business Recovery Services. As part of J&B’s Channel Partner Program, this relationship with Symco Group and BANK UP will provide enhanced disaster backup services for select J&B Software clients.
The partnership will provide a comprehensive range of business recovery solutions unique to the remittance processing industry. J&B clients will have the option to utilize a pre-tested recovery system in one of four geographic locations – Philadelphia, Atlanta, St. Louis and Oakland, CA. Each location operates a variety of conventional and image-enabled sorters and image-item processing platforms equipped to handle the full suite of J&B solutions. The facilities are managed by disaster recovery and item processing professionals, and are equipped with all the processing hardware and auxiliary and supplementary equipment needed to meet the processing requirements of J&B customers.
For more than twenty years, J&B Software has been delivering market-leading automated payments, transaction processing and management systems to a broad range of market sectors, including regional and money-center banks, insurance companies and mutual funds, credit card and student loan processors, telecom, utilities, government, non-profit and commercial organizations. “J&B’s core competencies match very nicely with Symco Group’s and BANK UP’s ability to process several hundred thousand items per hour across all the markets J&B serves,“ remarked John Kincade, director, J&B partner program. “Having great customer service is equally as important, and Symco Group and BANK UP are the companies that we trust to provide J&B’s clients with industry leading services and support."
"J&B Software pioneered the image-based remittance processing industry through the use of an open systems platform, coupled with an extensive library of feature-rich, simple-to-install and easy-to-maintain and modify core applications," said Tim Holmes, executive vice president of BANK UP. "By enabling Symco Group and BANK UP to leverage J&B’s solutions for disaster recovery services, we can offer clients a cost-effective disaster recovery solution designed to help reduce exposure to business-crippling disasters, and protect mission-critical data.”
About BANK UP Business Recovery Services BANK UP supplies contingency planning and disaster recovery services for item processing systems and mainframe computers. BANK UP is the leading recovery service in California, with locations in San Ramon and El Monte providing 24/7 disaster recovery services for your institution. Support staff is available during the disaster recovery process to handle your equipment, network, fire or power failures, as well as natural disasters such as earthquakes and floods. Certified annual hands-on testing is included with this service for up to three tests per year. For additional information, visit the BANK UP web site at www.bankup. com.
About Symco Group Incorporated Founded in 1982, Symco Group Incorporated serves the check and remittance industry by providing unmatched service, after-sale support, disaster recovery capabilities, and the development of specialized hardware and software products that bring exceptional value to it’s client base. Today, Symco has support offices across the United States and Central America. For more information, visit the company website at www.symcogroup.com
About J&B Software, Inc. J&B Software revolutionized the image-based payment processing industry. Today J&B provides market-leading automated payments, transaction processing and management systems to over 165 industry-leading organizations, including regional and money-center banks, insurance companies and mutual funds, credit card and student loan processors, telecom, utilities, government, non-profit and commercial organizations.
The company’s reputation for excellence is built on a foundation of industry expertise coupled with an extensive library of core applications, and a firm commitment to optimizing the use of open-architecture software and hardware platforms. J&B solutions can be customized for an individual organization, or delivered as an ASP through its wholly-owned subsidiary, Convergent Payment Processing Services, Inc. J&B Software’s application suite includes solutions for remote image capture, ARC and check 21/image exchange, remote data entry, as well as core applications for wholesale and retail lockbox, full-page forms processing, transaction archive, and on-line customer query.
A privately held company with more than 20 years of experience, J&B Software has more than 350 employees committed to improving our customers’ operational effectiveness and profitability. For more information, visit the company Web site at www.JBsoftware.com.
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