J&B Software Partners with Symco Group to Provide Third Party Maintenance for Clients
April 15, 2006
Suwanee, Georgia – April 15, 2006. J&B Software, Inc., a premier provider of enterprisewide transaction and payment system solutions and integration services for multichannel processors, today announced an agreement with Symco Group, one of the largest third party maintenance providers in the financial and remittance industries, to provide onsite maintenance.
This partnership provides J&B clients who utilize imaging transports and other auxiliary equipment with a single source maintenance provider at a highly competitive cost.
Symco provides onsite maintenance to more than three hundred clients, including Fortune 500 companies, community banks and other businesses spread across the United States, Puerto Rico, and the Republic de Panama.
As part of J&B Software’s Partner Channel Program, J&B will offer Symco Group’s onsite maintenance plans which include remedial maintenance, preventive maintenance and replacement parts. This partnership with Symco Group will deliver a high level of joint technology designed to help users take significant cost, risk and time out of maintaining imagebased processing platforms.
“We are pleased that more leading check and transaction processing solutions providers such as J&B Software are looking to Symco for third party maintenance,” commented Stephen McEvoy, executive director, sales and marketing for Symco Group. “With over 23 years of experience in the financial maintenance industry, Symco can service check transports, proof machines, ATMs, servers, mainframes, branch capture scanners, teller equipment, disk subsystems, or workstations.“
"Symco Group’s flexible third party maintenance plans are custom tailored to match our clients’ needs, increase their performance, lower costs, improve customer service and preserve their investment in their company’s infrastructure," said John Kincade, director, partner program for J&B Software.
About Symco Group Incorporated
Founded in 1982, Symco Group Incorporated serves the check and remittance industry by providing unmatched service, aftersale support, disaster recovery capabilities, and the development of specialized hardware and software products that bring exceptional value to it’s client base. Today, Symco has support offices across the United States and Central America. For more information, visit the company website at www.symcogroup.com
About J&B Software, Inc.
J&B Software revolutionized the imagebased payment processing industry. Today J&B provides marketleading automated payments, transaction processing and management systems to over 165 industry leading organizations, including regional and moneycenter banks, insurance companies and mutual funds, credit card and student loan processors, telecom, utilities, government, nonprofit and commercial organizations.
The company’s reputation for excellence is built on a foundation of industry expertise coupled with an extensive library of core applications, and a firm commitment to optimizing the use of open architecture software and hardware platforms. J&B solutions can be customized for an individual organization, or delivered as an ASP through its wholly owned subsidiary, Convergent Payment Processing Services, Inc. J&B Software’s application suite includes solutions for remote image capture, ARC and check 21/image exchange, remote data entry, as well as core applications for
wholesale and retail lockbox, fullpage forms processing, transaction archive, and online customer query.
A privately held company with more than 20 years of experience, J&B Software has more than 350 employees committed to improving our customers’ operational effectiveness and profitability. For more information, visit the company Web site at www.JBsoftware.com.
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