Symco Group is a full service organization that provides hardware and software maintenance services, disaster recovery support, consultation, and implementation services for remittance and financial organizations across the United States, Central America, and the Caribbean. Our skilled customer service engineers are available 24 hours a day, 7 days a week. If any unanticipated circumstance takes place with your software, hardware, or network, you can rely on Symco Group to have you back up and running without delay. Symco Group maintenance customers receive: - A single point-of-contact for all service calls - hardware, software,network, firmware & operational issues.
- Live dispatching 24/7
- Customized preventative maintenance plans
- Spare parts on-site
- Service Level Agreements (SLA’s)
- Virtual Web Support (software customers only)
With over 23 years of experience in the financial maintenance industry, Symco Group can service your check transports, proof machines, ATM’s, servers, mainframes, branch capture scanners, teller equipment, disk subsystems, or workstations. |